Frequently Asked Questions
Can I create a website before I start my paid subscription?
Yes. With Phyxter Website you have a 14-day trial on each website you create. You have unlimited trials to test different ideas and designs before you decide to begin your paid subscription.
Can I cancel my Phyxter Website subscription?
Yes. No questions asked. If you cancel within 14 days of your yearly subscription you can get a refund. No refunds on monthly subscriptions.
Can I contact you if I get stuck with the system?
Yes. You can contact us at any time and we will help you with any issue you may have.
What are the benefits if I subscribe to an annual plan?
With the annual subscriptions, you will get around 30% off the month-to-month subscription price and you will be eligible for a custom domain name for FREE for the first year.
Do I need to host the website I create?
No. Phyxter Website provides high-speed and secure web hosting.
Can I change my subscription plan?
Yes. You can upgrade or downgrade your plan at any time from the billing settings in your account.
Can I host what I create myself?
No. We host everything on our secure and fast Amazon servers.
How do I get a refund?
By subscribing annually, you are eligible for a refund up to 14 days after the purchase. Contact us and we will assist you with the refund.
Do I own the website I create?
Yes. Everything you create and have is yours and yours only. Phyxter Website has no rights over anything you do or have.
How do I purchase a domain?
With each yearly subscription, you can get one year of free domain service from us by contacting our support team. Or you can purchase a domain elsewhere and simply connect it to your Phyxter Website website